Privacy Policy

Information we collect

We collect information you provide directly to us, information collected automatically when you use our website, and information we receive from clients in the course of providing operating services.

• Contact and business details you submit through forms, including name, work email, company, website, revenue range, team size and industry.
• Correspondence and records of communications with us.
• Business and operational records provided to Opsist to perform contracted services, which may include financial, vendor, payroll and customer data.
• Technical information such as IP address, browser type, device information and pages viewed, collected through standard web logs and analytics.

How we use information

We use information to evaluate applications, provide and administer contracted services, communicate with clients and prospective clients, maintain security and controls, comply with legal obligations, and improve our website and services.

Legal bases and consent

Where required by applicable law, we process personal information on the basis of contract performance, legitimate interests in operating and improving our business, compliance with legal obligations, or consent where consent is required.

How we share information

We do not sell personal information. We share information with service providers who process data on our behalf under contract, with a client's own systems and advisors where necessary to perform services, and where required by law or to protect legal rights. Where a business transaction occurs, information may be transferred as part of that transaction.

Client data

Data provided by a client for the performance of services is handled in accordance with the engagement agreement. Opsist acts on the client's instructions with respect to that data, and access is restricted to personnel who require it for their function.

Cookies and analytics

Our website uses cookies and similar technologies for functionality and analytics. You can control cookies through your browser settings; disabling some cookies may affect site functionality.

Data retention

We retain information for as long as necessary to fulfil the purposes described in this policy, to comply with legal, tax and accounting obligations, and to resolve disputes and enforce agreements.

Security

We maintain administrative, technical and physical safeguards designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your rights and choices

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, to object to certain processing, and to withdraw consent. You may also opt out of marketing communications at any time using the unsubscribe link or by contacting us.

International transfers

Information may be processed in countries other than your own. Where required, we use appropriate safeguards for such transfers.

Children

Our website and services are not directed to children, and we do not knowingly collect personal information from children.

Third-party links

Our website may link to third-party sites. We are not responsible for the privacy practices or content of those sites.

Changes to this policy

We may update this policy from time to time. Material changes will be reflected by updating the date shown on this page.

Contact

Questions about this policy or our handling of information can be sent to hello@opsist.com.